We're always happy to help. For questions about our products, orders, or anything else, contact Cameron and the team using the details below. We make it easy to reach us however suits you best — by phone, email, or our online form. Whether you're based in Australia, New Zealand, or anywhere else in the world, we're here to assist with friendly, knowledgeable service.
Welcome to Barometers and Clocks. We understand that finding the right contact information is important when you need help. Whether you have questions about our products, need assistance with an order, or require technical support, our dedicated team is ready to help. We offer multiple ways to contact us — by phone, email, or our online form. No matter your enquiry, we're here to provide friendly, knowledgeable service.
Our customer service team is available to take your call during business hours. We aim to answer every enquiry promptly and thoroughly. If you're unsure which product suits your needs, our team can guide you through our full range. We stock barometers, clocks, weather stations, thermometers, hygrometers, and more. No question is too small — we love talking about our products and helping customers find exactly what they're looking for. Feel free to contact us to discuss your requirements.
Free Call (Australia): 1800 136 886
Free Call (New Zealand): 0800 693 583
International: +64 3 338 1109
Our phone lines are open during business hours for your convenience. When you call, you'll speak directly with our knowledgeable team. We can help with product selection, order status, and any questions about our range of barometers, clocks, and accessories. We pride ourselves on providing responsive customer service to every caller.
Please use the contact form below for all enquiries. We respond to all messages as quickly as possible, typically within one business day. When you submit your enquiry, please include as much detail as you can — such as the product name, your order number if applicable, and your location. This helps us give you the most accurate and helpful response without unnecessary back-and-forth.
We do not use drop-shipping. All items are dispatched directly from our warehouse. Products listed as in stock are physically held and ready for dispatch unless noted otherwise. This means you can shop with confidence, knowing your order won't be delayed by third-party fulfilment. We take quality control seriously at every stage, from packaging to delivery. Our goal is to ensure your item arrives safely and exactly as described.
Barometers and Clocks
117 Conway Street
Somerfield, Christchurch 8024
New Zealand
If you need to return an item, please reach out to us first so we can guide you through the process. Returns should be sent to the address above using a tracked courier service. We recommend keeping your tracking number until the return has been received and processed. Our team will confirm receipt and advise on next steps, including replacement or refund options where applicable. We want every customer to be completely satisfied with their experience.
Please note: This location is not open to the public.
Hoon Hay Valley Road
Hoon Hay, Christchurch 8025
New Zealand
All orders are picked, packed, and dispatched from this warehouse location. Because we hold all stock on-site, we can dispatch quickly — often the same day for orders placed before our daily cut-off time. We take great care in packing each item securely to ensure it arrives in perfect condition. If you have any questions about dispatch times or delivery options for your region, please don't hesitate to get in touch with our team.
Contact us today to explore our collection.
Whether you're enquiring about one of our precision instruments, need help with an order, or simply have a question, Cameron and the team at Barometers and Clocks are here to assist. We pride ourselves on knowledgeable, personal service—feel free to get in touch using the contact Box.
